How to Order

How to place an order:

By email

  1. Download the order form here.
  2. Fill out the form. Please do not mix the seasons as they may have different delivery dates.
  3. Email us your order form at usasales@samueldong.com or fax to 201-552-2144. Thank you.
    1. For Canada customers, please email us your order form at canadasales@samueldong.com or fax to 514-382-2839. Thank you.

By phone

  1. Please have a list of your desired items ready in order to facilitate the ordering process.
  2. Call us at 201-552-2088 (Monday - Friday : ET 9:30am - 4:30pm). Thank you.
    1. For Canada customers, please call us at 514-382-2569 (Monday - Friday : ET 9:30am - 3:30pm). Thank you.

 

Notes:

  1. Minimum of 3 pieces per color, per style on initial order (for each style).
  2. Payment is made by credit card only. We will contact you for your credit card information when your order is ready to be shipped.
  3. In case you want to place a payment term, please provide us with your Dun & Bradstreet number.
  4. Canadian orders ship from Montreal (Quebec), while U.S. and International orders are sipped from Secaucus (New Jersey).
  5. Orders are shipped with Fedex Ground and Fedex Express. Shipping freight are at the customer's expenses.